Consult Like A Pro
A$99.00
One time

One bad customer service interaction can be fatal to your business. Transform your consultations into a powerful tool for building trust, protecting your reputation, and attracting ideal clients in cosmetic tattooing.


✓ Instant PDF Download
✓ Over 50 educational pages
✓ 100% Unique Content
✓ Unlimited lifetime access
✓ Access to the learning community

ONLINE COURSE

CONSULT LIKE A PRO MASTERCLASS

When I first started my journey in cosmetic tattooing, the biggest mistake I made was treating everyone who came through my door. My consultation process was lacking, and I felt pressured to take on clients who weren’t always the right fit—after all, they had arranged numbing gel, taken time off work, and paid a deposit. I found it hard to turn them away. As a result, I treated clients whose skin type and expectations weren’t ideal, which led to inconsistent results and ultimately risked my reputation.

Poor Consultations Today, Future Problems Tomorrow

In those early days, I underestimated the importance of a strong consultation process. Why? Because the depth of this knowledge wasn’t emphasised by my trainers. While they covered the basics, there was no guidance on applying this knowledge to real-life scenarios. This masterclass is designed to change that, giving you a complete roadmap for conducting thorough consultations with clarity and confidence.

What You’ll Learn in This Masterclass:

  • My step-by-step consultation process, including quick client qualification techniques

  • How to educate your clients and foster a culture of accountability

  • Systems, software, booking protocols, and record-keeping essentials

  • Recognizing red flags and knowing when to say “no”

…and much more! This masterclass will ultimately give you the knowledge to protect yourself and your business reputation.

MASTERCLASS CONTENTS

    • Introduction

    • The Process Explained

    • Systems And Software

    • Pre-Qualify The Client

    • Educate The Client

    • Answer Common Questions

    • Closing The Sale

    • Prepare The Client

    • Creating Accountability

    • Anaesthetic Clearance

    • Client Reminders

    • The Process Explained

    • Consultation Forms

    • Create a Client File

    • Medical History

    • Contextualising Contraindications

    • Patch Tests Explained

    • Lifestyle Details

    • Client Consent

    • Disclaimers & Waivers

    • Model Release Forms

    • Pre Treatment Advice

    • Client Expectations and Input

    • Skin Type & Suitability

    • Client Approval

    • Treatment Record Forms

    • Aftercare Advice

    • 10 Day Follow Up

    • 100 Hour Rule

    • Dealing With Complaints

    • When To Turn Clients Away

    • Document Retention

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OHMYBROW BABY education is developed by Sara Mac an industry expert and global leader in Permanent Makeup. Upon purchase, you'll be instantly enrolled in your selected course, and a confirmation email with your course details will follow shortly. The course includes a downloadable PDF for lifetime access, allowing you to revisit the material anytime without annoying logins. Plus, you'll gain access to our exclusive Facebook community, where you can connect with like-minded professionals and have direct access to Sara for any questions or guidance!

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PRODUCTS

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